Who is Yeastar: the engine behind our cloud communications.
Yeastar is the global business communications manufacturer that DRIN PRO is built on. Skillworks has been working with Yeastar for over 15 years: a shared growth story that today brings the P-Series Cloud Edition platform together with our Italian datacenter.
Twenty years of unified communications, one philosophy: «easy-first».
Yeastar was founded in 2006 in Xiamen, China, with a clear idea: making business communications easy to adopt, easy to use and easy to manage. Today it is one of the reference vendors in the UCaaS market, with over 650,000 business users in more than 120 countries, 9,000+ channel partners and an R&D team of 200+ specialists shipping product updates at one of the fastest paces in the industry.
Its mission is summed up in the tagline «Digital Value, Delivered»: helping businesses remove the barriers of an increasingly connected workplace with technology that is accessible, open and interoperable. It is no coincidence that Yeastar solutions work with hundreds of integrations, IP phones and SIP providers worldwide.
Support is another declared strength: a 98% resolution rate and a partner NPS score well above the industry average. Numbers that anyone working with Yeastar every day — like us — can confirm.
What is the P-Series Cloud Edition platform.
P-Series Cloud Edition is Yeastar's cloud PBX: a Unified Communication as a Service platform that brings telephony, video conferencing, messaging and contact center together in one system, delivered as a service and manageable from anywhere. It is the very platform DRIN PRO runs on for its customers, hosted in our Italian datacenter.
It is designed for businesses that want a complete phone system without dealing with servers, complex licensing or maintenance: PBX instances are created in minutes, administered from the browser, and scale with a few clicks as needs evolve.
- Unified calls, video meetings and messaging, from any device
- Inbound and outbound contact center with queues, dashboards and reports
- Omnichannel messaging: WhatsApp, SMS, Facebook and Live Chat
- Native integrations with CRM, helpdesk, Microsoft 365 and Microsoft Teams
- Works with 500+ IP phone models and 210+ SIP trunk providers
- Carrier-grade reliability with 99.99% guaranteed uptime
What P-Series Cloud Edition includes.
One single system to communicate, collaborate and serve customers — no add-ons to pay extra for.
Business Phone
Audio and video calls, voicemail, auto attendant, queues and advanced routing: complete business telephony, manageable from web and apps with a consistent experience on every device.
Contact Center
Automatic call distribution, queues, callbacks, agent panels, coaching and reporting: everything you need to run inbound customer service with full real-time visibility.
Open ecosystem
Ready-made integrations with CRM and helpdesk platforms (Zoho, Oracle and more), Microsoft 365, Microsoft Teams, Outlook and beyond, plus open APIs and webhooks to connect the PBX with your business systems.
Built-in AI
Automatic call transcription and summaries, voicemail-to-text, neural text-to-speech prompts and an AI Receptionist that answers FAQs and routes calls intelligently, 24/7.
Omnichannel messaging
A shared inbox to manage WhatsApp, SMS, Facebook and website Live Chat: agent assignment, full conversation history and proactive bulk messaging.
Centralized management
Create, provision, monitor and schedule tasks across all PBX instances from one single platform: that is how Yeastar Central Management simplifies managing systems, even at large scale.
AI is built into the platform, not an add-on.
With Yeastar, artificial intelligence is a native part of the daily workflow: calls are automatically transcribed and summarized, voicemail turns into text, and voice prompts leverage natural neural voices. The AI Receptionist answers FAQs around the clock and routes calls to the right person.
Updates arrive at a steady pace — Yeastar ships new features every month — and the AI also supports selectable LLMs and context-aware handoff to human agents. For businesses, that means a service that is always on, without increasing staff workload.
- Automatic transcription and summary of every call
- Voicemail converted to text with one click
- AI Receptionist 24/7: FAQs, filtering and smart routing
- Selectable LLMs and context-aware handoff to agents
Your workstation, in your pocket.
With the Linkus clients included in P-Series Cloud Edition, the business phone system lives inside a single app: Web Client for Chrome and Edge, Desktop for Windows and macOS, Mobile for iOS and Android. Calls, team chat, presence, video conferences and recordings travel with you, on every device.
Calls can move from desktop to mobile with one tap, contacts sync across systems and apps, and click-to-call from the browser or CRM makes every interaction faster. It is the experience DRIN PRO users rely on every day, remote working included.
Skillworks and Yeastar: a partnership running for over 15 years.
The collaboration between Skillworks and Yeastar began more than 15 years ago, when on-premises phone systems were still the market standard. Since then we have grown together: first with next-generation communications systems, then with the arrival of the cloud, up to the P-Series Cloud Edition platform that powers DRIN PRO today.
Being a Yeastar partner means working with a vendor that is genuinely «partner-first»: continuous training through Yeastar Academy, dedicated tier-2 and tier-3 technical support, centralized management tools and a roadmap that listens to the channel. It is a collaboration model that rewards those who invest over time: deeper product knowledge, faster deployments and happier customers.
For our customers, this alliance translates into a concrete advantage: the solidity of a platform used by over 650,000 businesses worldwide, combined with the proximity of an Italian partner hosting the service in its own Italian datacenter, with Italian-language support, GDPR compliance and a guaranteed 99.99% uptime.
15+ years ago
The Skillworks–Yeastar collaboration begins, back when corporate telecommunications were dominated by on-premises systems.
Growing together
Training, certifications and deployments: the partnership consolidates while Yeastar grows to 9,000+ partners worldwide.
The cloud era
With P-Series Cloud Edition, Yeastar takes UCaaS to a new level: PBX instances in minutes, centralized management and continuous updates.
Today
DRIN PRO brings P-Series Cloud Edition together with Skillworks' Italian datacenter: the strength of a global platform, the proximity of a local partner.
Centralized management, total control.
The day-to-day partnership also runs through tools: via the Yeastar Partner Portal we independently manage our customers' P-Series Cloud Edition instances — activation, renewals, monitoring and support — without depending on third parties' processes.
It is the same «easy-first» philosophy that characterizes Yeastar solutions, applied to the channel relationship: everything you need to sell, activate and assist is at your fingertips, so our team can focus on what really matters to customers.
Want to bring Yeastar's strength to your business?
Discover DRIN PRO, our Cloud PBX based on P-Series Cloud Edition, hosted in an Italian datacenter and backed by a partnership running for over 15 years.